Purposeplus Care Foundation has instituted a donation refund policy to ensure fair and transparent processing of requests for refund of donations as digital payments become more frequent. We expect that all donors will exercise due care and diligence while making donations. However, we recognize that a donation may be made erroneously or donors may change their minds. We will examine requests for refund of donations and endeavor to make the refund. Purposeplus Care Foundation may also seek a proper explanation and reason from the user. Additionally, we may require further verification of the user and need documents of proof as well as for the donation.
Purposeplus Care Foundation is not obliged to make refunds and may, in its discretion, decline any requests for refund of donations, particularly if a tax exemption certificate has been issued.
Contact Information:
Purposeplus Care Foundation
Banquet No – 4, 6th floor, Awfis, Suncity Success Tower, Golf Course Extention Road, Sector-65, Gurgaon, Haryana 122102
Email:
donors@purposeplus.org
Refund Request Requirements:
Your refund request must contain the following details:
– Date of Donation
– Amount of Donation
– Mode of Donation (e.g., Credit Card or Online Payment)
The request should reach Purposeplus Care Foundation within 7 (seven) days from the date on which you made the donation, i.e.:
– The date on which you made the donation online, electronically, or through other means, OR
– The date on which you handed over the cheque/demand draft to Purposeplus Care Foundation or someone authorized by Purposeplus Care Foundation for this purpose, OR
– The date on which you dispatched the cheque/demand draft to Purposeplus Care Foundation by other means.
The refund process may take from 7 to 30 working days depending on the availability of information from third parties such as Payment Gateway, Banks, etc., through which the transaction was done.
For any queries regarding the refund policy, please contact us at: donors@purposeplus.org.